FAQ

Pick your exact model from the header and the shop filters itself to cases cut for it. Every product page names the model it fits. If you are unsure which model you have, check Settings → About on your phone.

A flat $5.99 anywhere in United States, or free over $35.00. See shipping for details.

1–2 business days to pack, then 3–5 business days in transit. We email you a tracking link when it ships.

The United States and the United Kingdom. Orders are packed in the UK, so a US order crosses a border and may attract import charges — see shipping. You can switch store at the bottom of any page.

Yes — 30 days on ready-made cases, with a prepaid label. Custom printed cases can only come back if they are faulty or misprinted, since they are made for you. See returns and refunds.

Use order tracking with your order number and email, or sign in and open your account.

No. Guest checkout is always available. An account just saves your phone model, addresses and order history — and there is no password to remember, we email you a code.

Cards, Apple Pay, Google Pay and Link. Your card details go straight to our payment processor and never touch our servers.

No — US sales tax varies by state and county, so it is calculated from your ZIP code and shown before you pay.

It improves the odds. Soft silicone absorbs a knock better than a bare phone and the raised lip keeps the screen off the ground. No case can promise your phone will survive a fall, and we will not pretend otherwise.

One code per order. Free shipping is based on the value of the cases after the discount, so a code that takes you under $35.00 means shipping is charged. Your cart always shows the exact total before you pay.